Managing and troubleshooting desktops, networks, servers and IT security is rarely considered a core activity for most companies. Questions which come to mind are: "Does hiring a full-time IT support specialist make sense? Can I pay a predictable monthly price rather than being at the mercy of IT support charges paid by the hour? How can I reduce downtime, poor performance and IT security breaches without paying through the nose?"

Relax! You are not alone.

Alchetec delivers a set of comprehensive IT management services at a predictable and affordable monthly cost. We provide IT support services that large companies have come to expect, but many small and mid-sized companies have yet to experience. You get an experienced IT department without a huge up-front investment or commitment to long-term contracts. Start up time is minimal. Our technology allows us to proactively fix issues before they turn into problems, and we immediately attend to problems to prevent disaster. Given the fact that our Service Plans have fixed monthly fees, we profit when our customers have fewer problems rather than more.

What we offer:

Broadly speaking, whether you choose an Alchetec Service Plan or one-time on-demand services, we manage everything related to your desktops, networks and servers. Alchetec does specialized SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patching, anti-virus updates, spyware detection/removal, software deployments and much more. We have teams of certified engineers and technicians delivering high levels of IT support from our Network Operations Center 24/7.

Call us at 773.275.9900 to ensure your IT helps your business runs efficiently and securely.