Server & Network Management

• Windows Server support and proactive maintenance.
• Troubleshooting any alert that arises while monitoring systems.
• Weekly check for viruses and event logs to identify problems and troubleshoot them.
• Check and patch all security holes and verify data backup.
• Management of all hubs, switches and other network devices.

Desktop Support

• Proactive firewall maintenance and troubleshooting when problem arises.
• Maintain logs of intrusion attempts from outside influences.
• Continuous filtering for bugs, spyware, malware and other threats.
• Proactive monitoring of e-mails for spam and viruses before they can affect the system.

Security Management

• Regularly deploy patches and update virus definitions.
• Perform desktop tuning such as defrag, scandisk, page file optimization, etc.
• Deploy updates to software and service packs.
• Support all off the shelf products and third-party applications.
• Extended end-user technical support.