312-253-4321    Get SUPPORT

Alchetec Blog

Here Are Some VoIP Features That May Surprise You

Here Are Some VoIP Features That May Surprise You

The business community has embraced Voice over Internet Protocol as the accepted standard for exceptional communications. While there are countless benefits to using VoIP as your chosen communications tool, you might be surprised at how much can be done with them. In fact, you might even overlook some of the best features about VoIP!

What Can VoIP Do?
Many of the day-to-day features that you appreciate from your telephone solution can also be used through your VoIP system. They all sound familiar and offer similar services, but it’s the price point that really makes VoIP stand out amongst communications solutions. Furthermore, VoIP goes above and beyond these traditional features to offer even more functionality, though the extent depends on the individual VoIP provider. Aside from hold, call transfer, call forwarding, and call blocking, there are many, many more features that your organization can take advantage of. We’ll go over some of the best.

Outbound Call Control
Your employees need a phone system to conduct business, but they could potentially abuse the privilege, like using the phone for their own personal agenda. You can use outbound call control to make sure this doesn’t happen. This works by limiting which phone numbers can be called through the VoIP system.

Call Recording
As long as you have the other party’s permission, it’s perfectly acceptable to record business calls made by your employees. You might remember calls that you’ve made that were “recorded for quality assurance purposes” or the like. These calls allow businesses to be much more consumer-friendly, as they can be analyzed to determine the effectiveness of procedures and operator effectiveness. VoIP solutions often come with these features, allowing organizations to best take advantage of the tools at their disposal.

Call Blocking
Your business will inevitably receive calls that aren’t welcome, and you can use VoIP to block these before they become too big of a problem. VoIP keeps the calls from even making it to your employees, keeping them from wasting their time and energy on calls that aren’t productive for your business.

Alchetec can help your business implement VoIP. To learn more, reach out to us at 312-253-4321.

Tech Term: Hacker
Is E-Commerce an Option for You?


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Saturday, January 19 2019

Captcha Image

Subscribe to Our Blog!

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Cloud Business Computing Malware Hackers Privacy Network Security Outsourced IT IT Services Email Software Productivity Data Backup Hosted Solutions Productivity Managed IT Services Internet Data Business Tech Term Ransomware Innovation Data Recovery Microsoft Computer IT Support Backup Hardware Mobile Devices Business Continuity Small Business Cloud Computing Google IT Support Android Smartphone User Tips Internet of Things Data Management Paperless Office VoIP Remote Monitoring Disaster Recovery Browser Managed IT Managed Service Provider Smartphones Managed IT Services Efficiency Business Management Communication Collaboration Artificial Intelligence Save Money Encryption Windows 10 Social Media Cybersecurity Holiday Windows 10 BYOD Mobile Device Passwords Workplace Tips Phishing Server Office 365 Applications Facebook Wi-Fi Government Employer-Employee Relationship Antivirus Compliance Network SaaS Document Management Vulnerability Telephone Systems IT Management Scam Bandwidth Project Management Infrastructure Healthcare Recovery Saving Money Upgrade Unified Threat Management BDR Risk Management Tip of the week Communications IT Service Work/Life Balance Virtualization Going Green Training Vendor Management Microsoft Office Customer Relationship Management Data Storage Windows Regulations File Sharing Firewall Website Data loss Password Quick Tips Files Router Chrome Bring Your Own Device Help Desk Money Office Wireless Data Security Hosted Solution Robot Mobile Device Management Storage Politics Two-factor Authentication Blockchain Gmail Maintenance App Managed Service Word Information Virtual Reality Patch Management Electronic Medical Records Company Culture Monitors Apps Redundancy The Internet of Things Network Management Computing Server Management Alert Analytics Digital Payment Big Data Flexibility Automation Identity Theft VPN Unified Communications Customer Service Miscellaneous Licensing Access Control Samsung Smart Technology Tablet Employees Printing Virtual Private Network HIPAA Remote Monitoring and Management Outlook Chromebook Computers Business Technology Upgrades Internet Exlporer Uninterrupted Power Supply Remote Workers Twitter Mobility How To Health IoT Machine Learning Social Assessment Mobile Security Remote Computing How To Fleet Tracking Tech Terms Mobile Data Tech Support Automobile Mirgation High-Speed Internet Tracking Settings Technology Tips Bookmarks Social Engineering Wireless Technology Permissions Star Wars Content Filtering Time Management History Disaster Resistance IBM Emoji Staff Corporate Profile Multi-Factor Security Features Safety Break Fix Nanotechnology Consultation Superfish Human Error Hotspot Recycling Servers Solid State Drive User Error Monitoring ROI Hacker IT Solutions Processors Black Friday Motherboard IT Budget Authentication Cabling Proactive IT Asset Tracking Theft Gadgets USB Migration Development Digital Mouse Search Favorites Legal Law Enforcement Fraud Utility Computing G Suite Private Cloud Operations Managing Stress Computer Care Hacking WannaCry Google Calendar Electronic Health Records Personal Information Dark Web Screen Reader Downtime MSP Permission Language eWaste Taxes Hard Disk Drive Printer Consulting Network Congestion Cyber Monday Mobile Computing Authorization Update Touchscreen IT Consulting OneNote Humor Financial Users Chatbots Cables Spyware Comparison Conferencing Gadget Wearable Technology Enterprise Content Management Trending Legislation Cyberattacks End of Support Virus Data Warehousing Smart Tech Networking Proactive Cortana Test Computing Infrastructure Management Websites Managed Services Provider Education Net Neutrality Cost Management Disaster Data Breach Employee-Employer Relationship Office Tips Procurement Black Market Identity Specifications Meetings Spam Vulnerabilities WiFi VoIP Read Only Computer Repair Crowdsourcing Microsoft Excel Connectivity Google Drive Software Tips RMM Botnet Alerts Enterprise Resource Planning Statistics SharePoint Point of Sale Notifications Distributed Denial of Service Modem Firefox Apple Wires Zero-Day Threat Hard Drive Technology Laws Security Cameras Physical Security Mail Merge Instant Messaging Sports Operating System Unsupported Software Business Growth IT Technicians Geography GPS Shortcut YouTube Software as a Service Avoiding Downtime Techology WPA3 Cooperation Mobile Bluetooth Downloads E-Commerce Display Managed IT Service Cookies Google Maps Lenovo Backup and Disaster Recovery 3D Printing Cache Travel Heating/Cooling Unified Threat Management Dark Data Remote Worker Social Networking Supercomputer Address Finance Augmented Reality Telephony 5G Relocation Cleaning Regulation Motion Sickness Marketing Hard Drives Budget Competition Notes IP Address Error Staffing Sync IT Consultant Mobile Office Emergency CrashOverride Domains Public Cloud Mobile Device Managment Administrator Hiring/Firing Cybercrime Public Speaking Fun Printers Presentation Information Technology Lithium-ion battery Hacks